JUSTIFICATION OF OUTSOURCING IN E-GOVERNANCE USING QUEUING THEORY: A CASE DISCUSSION

MAHALIK, DEBENDRA KUMAR (2015) JUSTIFICATION OF OUTSOURCING IN E-GOVERNANCE USING QUEUING THEORY: A CASE DISCUSSION. Journal of Global Economics, Management and Business Research, 5 (2). pp. 104-108.

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Abstract

E-governance is an IT enabled special service offered by different Government organization for improving the service effectiveness in different areas of governance. These services are often being outsourced because of several reasons without analyzing quantitatively. But there is need for justification of these outsourcing quantitatively. In this paper a case analysis has been done with the help of the queuing theory to justify these outsourcing decisions and suggested a model for carrying out outsourcing in general.

Item Type: Article
Subjects: Science Repository > Social Sciences and Humanities
Depositing User: Managing Editor
Date Deposited: 23 Dec 2023 05:28
Last Modified: 23 Dec 2023 05:28
URI: http://research.manuscritpub.com/id/eprint/3795

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