Building Competence with a Targeted Mix of Analog and Digital Methods

This study presented two new degree programs in administration from the German university system as well as lectures focusing on e-government. It examined questions of how competence in this area can be created and what the students’ expectations and experience are of the IT Planning Council’s modernization projects. The methods used in this case study were modern teaching and learning methods, surveys, and discussions. It transpired that students were still unfamiliar with many of the official e-govern­ment projects, and there was no public analysis and detailed evaluation of these public projects, which suggests that the council was not fully exploiting their marketing potential to promote citizen education and participation. This expansion paper refers to current findings in e-government development in Germany and focuses on necessary enhancements in competence training that consider both the needs of the different actors and modern teaching methods. A targeted mix of gamified methods is of central importance for the development of mindfulness and heightened awareness.